Privacy Policy

Business Name: The Law Offices of Robert B. Pham, PC (Văn phòng Luật sư Bảo)
Website: https://luatsubao.com/
Office Address: 9999 Bellaire Blvd., Suite 1122, Houston, TX 77036
Phone: (713) 298-2306 | Email: robert.pham@hotmail.com
Effective Date: October 23, 2026

1. Introduction

The Law Offices of Robert B. Pham, PC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website (luatsubao.com), scheduling an appointment, or communicating with our office. This Privacy Policy explains what information we collect, how we use it, and how we handle your mobile phone number and SMS text messaging consent.

2. Information We Collect

When you submit an appointment request through our online booking pages (/en/appointment/ or /dat-hen/) or contact us through our website forms, we collect only the information you voluntarily provide:

• Contact & Identification Information: First Name, Last Name, Phone Number, and Email Address.
• Appointment Details: Selected appointment date(s), time slot(s), and any general inquiry notes entered in the Details field.
• SMS Opt-In Consent Records: Whether you explicitly checked the optional SMS consent box, the server UTC timestamp of your consent or revocation, the source form/page URL, and the version of the consent disclosure presented at the time of submission.

3. How We Use Your Information

We use the information collected for the following legitimate business and client-support purposes:

• Scheduling, confirming, and managing your legal consultation appointments.
• Responding to your inquiries and providing customer service related to your appointment.
• Sending transactional SMS text messages (appointment confirmations, reminders, scheduling updates, and customer service responses) only if you have affirmatively opted in to receive SMS messages from The Law Offices of Robert B. Pham, PC.

4. SMS Privacy & Non-Sharing Policy

Message frequency varies depending on appointment bookings, scheduling changes, and support inquiries. Message and data rates may apply.

• No Third-Party Marketing Sharing: Your mobile phone number, SMS opt-in consent data, and personal information are never sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes.
• Service Providers for Message Delivery: We may transmit your phone number and appointment message content through our telecommunications and messaging platform provider (such as Twilio) strictly as an operational service provider acting on our behalf to deliver the appointment text messages you requested.
• Voluntary Consent: Consent to receive SMS text messages is completely optional and is not a condition of booking an appointment or purchasing any legal services.
• How to Withdraw Consent (Opt Out): You may opt out of receiving SMS text messages at any time by replying STOP to any text message you receive from us, or by contacting our office at (713) 298-2306 or robert.pham@hotmail.com. For assistance via text, reply HELP.

5. Data Security & No Attorney-Client Relationship Notice

We maintain administrative and technical safeguards to protect booking records and consent logs against unauthorized access. Please note that submitting an appointment request or inquiry through this website does not by itself create an attorney-client relationship; please do not submit confidential or time-sensitive legal information through web forms prior to speaking directly with an attorney.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to review, update, or revoke your communication preferences, please contact us:

The Law Offices of Robert B. Pham, PC (Văn phòng Luật sư Bảo)
Address: 9999 Bellaire Blvd., Suite 1122, Houston, TX 77036
Phone: (713) 298-2306
Email: robert.pham@hotmail.com
Terms & Conditions: View our Terms & Conditions | Xem bản Tiếng Việt